Shipping policy

Shipping Policy

Updated On: 12 Jul 2026

Thank you for shopping at Mallistan.com. We are committed to providing you with prompt, safe, and efficient delivery services across Pakistan.

Shipping Coverage:

We offer Free Shipping on all orders throughout Pakistan. No matter where you are located in the country – be it a metropolitan city or a remote area – we’ll get your order delivered right to your doorstep.

Order Processing:

Orders are typically processed within 1-2 business days of being placed.
Orders placed on weekends and public holidays will be processed on the next business day.
Once your order has been dispatched, you will receive a confirmation email or SMS (if provided) containing tracking information where available.

Delivery Time:

Standard delivery takes 3-5 Business Days. Please note that delivery times can vary based on:

Your geographic location

Availability of the courier service

Public holidays

Weather conditions

Any other unavoidable circumstances

Although we strive to deliver your orders as per the scheduled time, occasional delays might be encountered beyond our control.

Shipping Charges:

FREE Shipping Nationwide!
We don’t charge any shipping fee for deliveries within Pakistan.
There’s no minimum purchase requirement to avail free shipping unless specified during any promotional campaign.

Delivery Areas:

We deliver to all cities and regions across Pakistan via reliable courier partners.
For delivery to far-flung areas, the delivery time may increase.

Order Tracking:

After your order has been dispatched, you’ll be provided with tracking information (where available) to keep you updated about your shipment’s status.

Failed Delivery Attempts:

Please ensure the following:

The provided shipping address is complete and correct.
Your contact number is active and reachable.
Someone is present to receive the package at the delivery address.
If a delivery attempt is unsuccessful due to incorrect details or no recipient availability after multiple attempts, the order may be returned to us.

Delayed Deliveries:

While we endeavor to deliver all orders promptly, delays can occur due to severe weather conditions, public holidays, courier service disruptions, high order volumes, or other unexpected circumstances. We appreciate your understanding in such scenarios.

Damaged or Missing Packages:

If your package arrives damaged or if any items are missing, please inform us within 48 hours of receiving your order.
To assist us in resolving your issue efficiently, please provide the following:

Your Order Number

Clear photos of the damaged package and/or product (if applicable)
A detailed description of the issue

Contact Us:

Should you have any questions or concerns about our Shipping Policy, feel free to reach out to us at:

Mallistan.com

Email: info@mallistan.com